Who It's For

Find your venue

Start with what you actually run. Not what we call it.

This industry has a lot of acronyms: FEC, POS, PMS, RMS, and none of them help you decide anything. Pick the description below that sounds like your business and we will take you to the page written for it. If nothing fits, just ask us; we will tell you honestly whether we are a fit.

Which one sounds like you?

Six descriptions. Pick the closest.

“We have go-karts.” An indoor or outdoor track, rental karts, arrive-and-drive sessions, maybe leagues and corporate events. You need timing, heats and race control, not just a calendar. Karting tracks → “We have racing simulators.” A room of rigs sold by the half hour, plus leagues and corporate nights. Someone has to actually start the race on sixteen machines at the same moment. Sim racing centers → “We have several attractions.” Karts and axe lanes. Trampolines and party rooms. Laser tag, escape rooms, mini golf, a kitchen. Four attractions, one Saturday, and right now four systems that do not talk. Family entertainment centers → “People still book by calling us.” The business works. The booking does not. You want guests booking and paying online and waivers signed before they arrive, and you are not ready to replace everything else yet. Online booking & guest accounts → “We have not opened yet.” A lease, a build-out and an opening date. You need to know what to decide now and what can wait, and when the software bill should actually start. Opening a new venue → “We already have software. We are not happy.” Something is already in place and the renewal is coming. Before you talk to any vendor, there are six things worth checking in your current contract. Thinking about switching →

The attractions themselves

We did not hard-code your attractions. You define them.

A bookable thing: a bay, a lane, a court, a room, a cage, a deck, a table, is something you name and configure, not something we shipped a list of. That is why venues we have never heard of work on day one.

Go-kart tracks

Racing simulators

Axe throwing

Trampoline parks

Escape rooms

Laser tag

Bowling & duckpin

Mini golf

Climbing walls

Party rooms

Arcades & open play

Bar & kitchen

Paintball & airsoft

Batting cages

Whatever you build next

One honest boundary. Our retention engine, achievements, driver rating, leaderboards, is keyed to lap times, so it applies to karting and sim racing and not to trampolines, axe lanes or open play. Everything else on the platform works for all of them. We would rather draw that line here than have you discover it after signing.

Being useful about it

And two things worth raising up front.

A bad fit costs you far more than a lost deal costs us, so better to surface these on a web page than on your fourth call.

Large groups

Every location gets full inventory, staff, pricing and reporting, at 30% off for each site after the first, and two or three locations work well.
There is no consolidated group dashboard yet. An owner switches venue context to see each site. If one screen across ten locations is your main requirement, tell us early so nobody wastes a quarter.

Formal procurement

Card data never touches VenueChief, which keeps your PCI scope minimal: a fact about the architecture that you can verify.
We hold no security certification. If your process requires SOC 2 or ISO 27001 on file before a purchase order, raise it in the first five minutes rather than the last.

Still not sure?

Describe your venue. We’ll tell you if we fit.

You do not need to know the terminology, have a budget, or have decided anything. Tell us what you run and how people book it today, and we will give you a straight answer, including “not us” if that is the honest one.

Book a live demo See pricing first

Thirty minutes. No slide deck.

The rest of the site, in the order most people read it.

What it doesEvery capability in one list, grouped by the job it does for you. PricingThe whole rate card, published, with worked examples. What we do not doThe gaps, written down before you find them yourself. Plain-English glossaryPOS, kiosk, waiver, RFID, dynamic pricing, what the words actually mean. Opening a new venueWhat to set up, and in what order, before you open the doors. Book a demoThirty minutes, on your own numbers. No slide deck.